Privacy Policy
Last updated August 2026.
1. What we collect
Account details you give us directly (name, email, company and brand information), and the invoice, customer and payment records you create while using Fenwick.
2. How we use it
To operate your account, issue invoices and process payments on your behalf, send transactional email such as sign-up and password links, and maintain the security audit log required to protect every account on the platform.
3. Who we share it with
Payment processors, to complete transactions you initiate. Accounting integrations you explicitly connect (such as Zoho Books). We do not sell your data to third parties.
4. Data isolation between brands and tenants
Every account's data is isolated from every other account's at the database level, not just in the application layer, so one tenant's records are never visible to another.
5. Retention
We retain account and transaction records for as long as your account is active and for the period required afterward for financial and legal record-keeping.
6. Security
Passwords are never stored in plain text. Session and password-reset tokens are stored as one-way hashes. Access to production data is limited to what is required to operate the platform.
7. Your choices
You can request a copy of your account's data or its deletion, subject to the financial record-keeping obligations described above, by contacting us at the address below.
8. Changes to this policy
We may update this policy as the product evolves. Material changes will be reflected here with a new effective date.
9. Contact
Questions about this policy can be sent to privacy@fenwickholdings.test.